Privacy Plicy
Privacy Policy
Fluentix · Last updated: March 1, 2026
Information We Collect
| Type | Examples | How Collected |
|---|---|---|
| Account Data | Name, email address, hashed password | Provided by you |
| Learning Data | Study history, quiz scores, progress, courses used | Automatically during use |
| Usage Logs | IP address, browser type, access timestamps | Automatically collected |
| Payment Data | Credit/debit card info (via payment provider) | At subscription signup |
| Support Messages | Message content, attachments | Via contact form |
Payment card information is never stored on our servers — it is securely handled by our payment processor.
How We Use Your Information
- Provide, operate, and improve the Service
- Track and personalize your learning progress
- Respond to support requests and inquiries
- Send important service announcements and updates
- Send marketing or promotional emails, with your consent
- Detect, prevent, and respond to fraud or security issues
- Comply with applicable legal obligations
Sharing & Third-Party Disclosure
We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:
- Service providers: Third parties that help us operate the Service (payment processors, email delivery, analytics), bound by data processing agreements
- Legal requirements: When required by law, court order, or government authority
- Business transfers: In connection with a merger, acquisition, or asset sale
- With your consent: In any other case where you have given explicit consent
Cookies & Tracking Technologies
- Maintaining login sessions and authentication
- Saving your language preferences and settings
- Analyzing usage patterns to improve the Service (e.g., Google Analytics)
- Serving relevant advertisements (disabled for paid plan users)
You may disable cookies through your browser settings, but some features may not function correctly as a result.
Data Storage & Security
Your information is stored on secure servers protected by SSL/TLS encryption. We implement industry-standard security measures; however, no method of internet transmission is 100% secure.
We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Upon account deletion, we will promptly delete your data, except where retention is legally required.
Your Rights
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that a child under 13 has provided us with personal information without consent, we will promptly delete it.
External Links
The Service may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we will notify you by email or by posting a notice on the Service at least 30 days in advance.
Contact Us
Privacy contact: mail@fluentix.com
Contact form: Available on our website.
Privacy questions? We’re here.
Contact our privacy team any time with questions or requests about your data.
Privacy Contact